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Arrange for a courier or shipping service immediately.
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Have an emergency repair crew of qualified technicians on standby.
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Receive and document your bearing(s). A rapid but extensive pre-inspection of all bearings is performed upon unloading.
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We will contact you with detailed documentation of our findings via voice, fax or email to make certain proper repair procedures are performed.
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We work with your engineers to avoid any unexpected issues during the repair process eliminating any delays.
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Communication is on going throughout the repair.
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We repair the bearing correctly in the provided emergency time frame.
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Ultrasonically test the bearing.
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Provide final inspection reports.
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Arrange return shipping to you in the time frame needed - generally 24 - 72 hours
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Follow up with you to assure all repair work is satisfactory.